Device setup & configuration
Computers, laptops, tablets and printers configured end to end — accounts, updates, drivers and the settings that keep them stable.
IT consulting since 2018 · Serving all 50 states
Technology that works the first time — and keeps working.
Systech sets up, secures and simplifies the technology homes and small businesses depend on. Every engagement begins with a plain-English scope and a fixed quote, e-signed before anything is touched or charged.
- Named consultant from scope to sign-off — never a call queue
- Fixed price agreed in writing before work begins
- Most issues resolved in a single encrypted remote session
Start here
Tell us which one you are
The work is different for a household and for a business. Pick your side and we will show you exactly what is included.
For homes & families
My home technology needs sorting
Printers that drop offline, Wi-Fi that dies in the back room, photos that stopped syncing, a new laptop that needs setting up properly.
- Device, printer and smart-home setup
- Wi-Fi coverage and connectivity fixes
- Backups, cloud accounts and privacy
My business needs reliable systems
Shared drives nobody backs up, admin accounts former staff still know, printing only one desk can reach, a migration that keeps being postponed.
- Office network and workstation rollout
- Microsoft 365 / Google Workspace migration
- Data compliance and security audits
Platforms and ecosystems we configure every week
Microsoft 365
Google Workspace
Apple iCloud
HP & Canon
Brother & Epson
Wi-Fi 6 & mesh
Systech is an independent consulting practice and is not affiliated with, or endorsed by, these companies.
What we do
Twelve services, one standard of delivery
Each one is a defined project with a written scope — not an open-ended hourly meter.
Printing that stops failing
Offline printers, driver conflicts, wireless drop-outs and scan-to-email — diagnosed at the cause rather than patched over.
Wi-Fi & network design
Coverage measured where you actually work, then channels, placement and firmware corrected — and guest traffic kept separate.
Cloud & email migration
Microsoft 365, Google Workspace and iCloud set up with real accounts, verified backups and mail that lands in inboxes.
Security you can explain
Updates, password hygiene, multi-factor sign-in and tested backups — with a written summary of what protects what.
Compliance & site audits
Access reviews, retention and encryption guidance, plus an independent performance and security review of your website.
By the numbers
Consistency, not promises
How we hold ourselves to account on every engagement.
2018Consulting since
%Work quoted before it starts
1 dayEnquiry response target
12Defined service lines
Our commitments
What we put in writing
Not marketing language — these are the terms in every service agreement we issue.
Fixed-price guaranteeIf the job grows, we re-quote. Nothing is added after the fact.
You control the sessionEncrypted, started by you, visible throughout, ended on your click.
Outcome or refundIf a scoped outcome is not delivered, that fee is returned in full.
No data takenWe access only what the scope requires and copy nothing off your systems.
No hardware commissionWe recommend what you need and earn nothing on what you buy.
Documentation you keepCredentials and configuration handed to you — no vendor lock-in.
Common scenarios
What a typical engagement looks like
Three of the situations we are called about most often, and how each one is worked through.
A printer that keeps dropping offline
Usually a router handing out a new address each time the printer sleeps, often alongside two conflicting driver installs. The fix is a reserved address, removal of the duplicate drivers, and rebuilding the print queue on every device in the house.
1session, typically
Alldevices printing again
Moving off an ageing office server
A small firm on a local server with no verified backup. We inventory the shares first, migrate mailboxes and files to Microsoft 365 in stages, and keep the old source read-only until you have signed off on what landed.
Stagedcut-over, out of hours
0planned downtime
Accounts nobody has reviewed in years
Shared logins, no multi-factor sign-in, and a backup that stopped running months ago without anyone noticing. We rebuild access properly, switch on MFA across the accounts that matter, and leave a backup routine that is tested rather than assumed.
Testedbackup restored
MFAon every key account
Illustrative scenarios describing our standard approach, not accounts of specific client engagements.
The difference
Why people leave phone support for us
Every row below is a term in our written service agreement, not a marketing claim.
| What matters | Typical phone support | Systech |
|---|---|---|
| Who you speak to | Whoever answers, reading a script | One named consultant, start to finish |
| Price | Per-minute or open-ended hourly | Fixed, e-signed before work begins |
| If the job grows | Added to your invoice | We stop and re-quote for approval |
| If it cannot be fixed | You are billed for the time | Follow-up free, then that fee refunded |
| Remote access | Software left installed afterwards | Session ends when you close it |
| Hardware advice | Commission on what you buy | We earn nothing on your purchase |
| After handover | Nothing in writing | Written summary and your credentials returned |
How it works
Four steps, no surprises
The same process whether it is one printer or a ten-person office rollout.
1
Tell us the problem
A short call or form. We ask what is happening, what you have tried, and what "fixed" means to you.
2
Get a fixed quote
A written scope with the work, the timeline and the price. You e-sign it before any payment is taken.
3
We do the work
An encrypted remote session at a time you pick. You watch the screen throughout and can stop at any point.
4
Test and hand over
We test it with you, then send a plain-English summary of what changed and how to keep it working.
Transparent pricing
Pay once, or stay covered
Take a single project when you need it, or an annual plan that keeps a household or office covered.
One-time
Single project
$49 – $499 USD
A defined piece of work: a diagnostic, a printer setup, a tune-up or a cloud migration.
- Fixed quote before work starts
- Remote session at a time you pick
- Written summary on completion
Most chosen
12–24 months
Home Complete
$599 – $1,199 USD
Whole-household cover for every registered device, with priority scheduling and health checks.
- Unlimited incidents on registered devices
- Priority booking, including evenings
- Scheduled security & backup checks
12–24 months
Business
$999 – $2,500 USD
Multi-user cover for workstations, printers, network gear and your cloud tenant.
- Workstations, printers & network
- Microsoft 365 / Google Workspace admin
- Onboarding & offboarding support
Ranges reflect the number of devices, the length of cover and how complex the environment is. Your exact price is confirmed in an e-signed service agreement before any payment is taken.
Objections, answered
Questions people ask before booking
Do you need physical access to my devices?
Almost never. Nearly all work is delivered through an encrypted remote session that you start and can end at any time. Where hardware genuinely has to be replaced, we tell you before you pay and walk you through the options — and we earn nothing on what you buy.
What if you cannot fix it?
We first attempt to complete the scoped outcome in a follow-up session at no extra charge. If it still cannot be delivered, that fee is refunded in full. Full terms are in our refund policy.
What does a session cost?
Single projects start at $49 for a remote diagnostic. Anything larger is quoted as a fixed price in writing before work begins — see Plans & Pricing.
Is a remote session safe?
The connection is encrypted, initiated by you, visible on your screen throughout, and ends when you close it. We do not install permanent remote access unless you specifically request it as part of a support plan.
Tell us what is broken. We will tell you what it takes.
A free ten-minute discovery call, an honest assessment, and a fixed quote if you want to go ahead. No obligation either way.